Legal Document
Privacy Policy
📅 Effective: 25 March 2026 🔄 Last Updated: 25 March 2026 📍 ProfitsPilotAI.com
Your Privacy Matters to Us. This Privacy Policy explains what information we collect, how we use it, and how we protect it. We are committed to handling your data with full transparency and in compliance with applicable Indian laws including the Information Technology Act 2000 and the Digital Personal Data Protection Act 2023.
01
Who We Are
ProfitsPilotAI is operated by Asshok Sripati, Pune, Maharashtra, India. We provide AI-powered business automation tools for small and medium retail businesses.
Data Controller: Asshok Sripati
Email: support@profitspilotai.com | WhatsApp: +91 99993 36353
02
Information We Collect
Information you provide directly:
- Your name, shop name, and location when you contact us or onboard.
- Your WhatsApp number and email address for communication and support.
- Payment details — we receive confirmation of payment only; we do not store UPI PINs, bank passwords, or full card numbers.
Information generated through use of the Service:
- Business data entered into your Google Sheet (stock, sales, transactions) — stored in your own Google Drive, not on our servers.
- Support conversations via WhatsApp and email.
- Website usage data via cookies and analytics tools (page views, device type, location — anonymised).
Information we do NOT collect:
- We do not collect your customers’ personal data.
- We do not access your Google account password.
- We do not install tracking software on your devices.
03
How We Use Your Information
- Service delivery: To onboard you, share your Google Sheet template, and provide WhatsApp support.
- Billing: To confirm subscription payments and send renewal reminders.
- Communication: To send product updates, new feature announcements, and support responses.
- Improvement: To understand usage patterns and improve the product — using only anonymised, aggregated data.
- Legal compliance: To comply with applicable Indian laws and respond to lawful requests from authorities.
We do not sell, rent, or trade your personal information to any third party for marketing purposes. Ever.
04
Data Storage and Security
Your business data is stored in your own Google Drive account — ProfitsPilotAI does not host or store your operational data on its own servers. Google’s infrastructure is protected by enterprise-grade security including encryption at rest and in transit.
Contact information and support conversations are stored securely in WhatsApp and email. We apply reasonable administrative and technical safeguards to protect your information.
No system is 100% secure. In the event of a data breach affecting your personal information, we will notify you within 72 hours of becoming aware of it.
05
Third-Party Services
The Service uses the following third-party platforms. Each has its own privacy policy:
- Google Sheets & Google Drive — data storage platform (policies.google.com)
- Google AppSheet — mobile app platform (policies.google.com)
- WhatsApp (Meta) — customer communication (whatsapp.com/legal)
- WordPress — website platform (automattic.com/privacy)
We are not responsible for the privacy practices of these third-party platforms. We encourage you to read their respective privacy policies.
06
Cookies
Our website uses cookies to improve your browsing experience. These include:
- Essential cookies: Required for the website to function (WordPress session cookies).
- Analytics cookies: Help us understand how visitors use the site (anonymised page views, device type).
You can disable cookies in your browser settings. Disabling cookies may affect some website functionality but will not affect your use of the core automation Service.
07
Your Rights Under Indian Law
Under the Digital Personal Data Protection Act 2023 (DPDPA) and applicable Indian law, you have the right to:
- Access: Request a copy of personal data we hold about you.
- Correction: Request correction of inaccurate personal data.
- Erasure: Request deletion of your personal data, subject to legal retention requirements.
- Withdrawal of Consent: Withdraw consent to data processing at any time (this may affect your ability to use the Service).
- Grievance Redressal: Raise a complaint about data handling to our support team.
To exercise any of these rights, contact us at support@profitspilotai.com or WhatsApp +91 99993 36353.
08
Data Retention
We retain your contact information and subscription records for as long as your account is active and for a period of 3 years thereafter, as required for tax and legal compliance.
Your business data in Google Drive is controlled entirely by you and is retained or deleted per your own Google account settings.
09
Children’s Privacy
ProfitsPilotAI is a business tool intended for use by adults (18 years and above). We do not knowingly collect personal information from persons under 18 years of age. If you believe a minor has provided us with personal data, please contact us immediately.
10
Changes to This Policy
We may update this Privacy Policy periodically. Significant changes will be communicated to active subscribers via WhatsApp or email. The effective date at the top of this page will always reflect the latest version.
🔒 Privacy Questions or Complaints?
📧 Email: support@profitspilotai.com
💬 WhatsApp: +91 99993 36353
📍 Asshok Sripati, Pune, Maharashtra, India
We will respond to all privacy queries within 5 business days.
© 2026 ProfitsPilotAI — Operated by Asshok Sripati, Pune, Maharashtra, India.
Privacy Policy last updated: 25 March 2026.
